Support
How can we help?
Find answers to common questions below, or get in touch directly.
Frequently Asked Questions
How do I add a medication?
Open the app and tap the + button on the Medications tab. Enter the name, dosage, schedule type, and how long you need to take it. Dosera will automatically schedule reminders based on your meal times.
How do I set my meal times?
Go to Settings inside the app and tap 'Meal Times'. You can set times for breakfast, lunch, dinner, and bedtime. Dosera uses these to calculate when to send your reminders.
Why am I not receiving notifications?
Make sure Dosera has notification permissions enabled. Go to your iPhone's Settings → Dosera → Notifications and ensure 'Allow Notifications' is turned on.
Is my data backed up?
Your data is stored locally on your device. If you have iCloud Backup enabled on your iPhone, your Dosera data will be included in your device backup automatically.
What happens if I delete the app?
All locally stored data will be removed when you uninstall the app. If you reinstall, you will need to re-enter your medications and meal times.
Does Dosera work offline?
Yes. Dosera works entirely offline. No internet connection is required for any feature of the app.
Is Dosera free?
Yes, Dosera is completely free with no hidden costs, subscriptions, or in-app purchases.